Our Store Policies
We founded Janice's Beauty with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!
Shipping Policy
How It Works
West Malaysia
Estimated 1-3 business days to arrive
Shipping Fee RM 10 / kg for WM
Free Shipping for orders above RM250
East Malaysia
Estimated 5-7 business days to arrive
Shipping Fee RM17 / kg for EM
Free Shipping for orders above RM350
Singapore
Estimated 5-9 business days to arrive
Shipping Fee RM45 for First 1 KG , RM10 / kg subsequently.
Free Shipping for orders above RM598
Notice
Shipping fee may vary for each country depending on area and courier.
Should there be customs charges, you, the buyer, are responsible for the fees. We, as the seller, are not responsible for any custom charges.
Due to Holiday or uncontrollable issues, delivery might take 4-5 days more than usual depending on each country’s local delivery situation.
Should there be any problems with your order , please let us know as soon as possible with your order number. Your satisfaction is our utmost priority and we will try our best to resolve any issues that might occur.
Should there be any problems with your order, don’t hesitate to reach us!
